US Visa Services Halted Due to Hardware Snag in Computers
Globally by Sai June 18, 2015 Featured, Latest News, News, Useful Info, World
News US Visa Services Halted Due to Hardware Snag in Computers
Globally,Hardware snag in computers hits US visa services globally , US VISA
Services Stopped in Hyderabad,Chennai,Mumbai and other Places Due to Server
Problems Globally From USA.
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US Visa Services Halted Due to Hardware Snag in Computers
Globally Important Notice : Visa Services
Important Notice The Department of State continues to
experience technical problems with our visa systems. This is a global issue,
and we are working around the clock to fix it. More than 100 computer experts
from both the private and public sectors across the United States are working
on this problem 24/7. That said, we do not expect the system will be online
before next week. Unfortunately, this has caused a serious delay in our
operations. As such,all non-immigrant visa interviews scheduled at the U.S.
Embassy in New Delhi or the U.S. Consulates General in Mumbai, Kolkata,
Chennai, or Hyderabad during the period June 22 to June 26, 2015 are cancelled.
Visa applicants with appointments during that same period are requested to
reschedule their appointments for biometric enrollment and visa interview to a
date AFTER July 6, 2015. There is NO need to contact the call center or
customer support—simply login to your visa appointment system profile and
reschedule both of your appointments at www.ustraveldocs.com/in.
Upon the restoration of visa services, you will be notified
via email or SMS when your passport is ready for pick up. You DO NOT need to
call us. Once you receive our SMS, you may go to your Visa Application Center
any day between the hours of 10:00 am and 3:00 pm to collect your passport.
You can track the status online by visiting our website: http://www.ustraveldocs.com/in/in-loc-passportcollection.asp.
If you have other urgent upcoming travels requiring you to
have your passport back, we will place your case on “Administrative Hold”. You
must contact support-India@ustraveldocs.com to request your passport back. Your
passport will NOT have a U.S. visa at that time. Your passport can be collected
at your local Visa Application Center (VAC). When you return from your travel,
please return your passport to the VAC and we will continue the processing of
your U.S. visa. Your case will remain open for up to 12 months.
The problems stem
from a hardware failure in a State Department facility in the United States on
June 9. That failure is preventing the Department from processing and
transmitting biometric data checks at visa-issuing embassies and consulates. We
cannot bypass the legal requirements to screen visa applicants before we issue
visas for travel. Each visa decision is a national security decision, and we take
our obligation to protect the United States seriously.
We regret the inconvenience to travelers and recognize that
this is causing hardship to those waiting for visas, and in some cases, their
family members or employers in the United States. We will continue to post
regular updates on our website, travel.state.gov.
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